FAQ

How long is the delivery time for my order?

The average shipping time of the products is between 1 and 3 working days.

We do everything we can to ship your order as quickly as possible. Due to busy times, the shipping time may take longer.

Where can I find my order number?

If you have placed your order with Hulabag, you will receive a confirmation email containing the order number of your order.

Have you not received anything yet? Check whether the email has ended up in the spam box, if this is not the case, you can contact us directly via our contact page .

I am not satisfied with my order, what now?

We are sorry to hear that you are not satisfied with the order. Do you want to return the order? Then follow the simple steps on the exchange and return page.

I have returned my order, when will I get my money back?

After receipt of the return, the purchase amount will be refunded to your account within 5 working days